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• What is the best graphic resolution for my badges and certificates backgrounds ?

  For a certificate/diploma in PNG/SVG format Minimum: 800 px x 1000 px x 565 px Recommended: 1,060 px x 750 px For the badge in PNG/SVG Minimum: 500 px - 500 px Recommended: 700 px - 700 px

• I can't change a candidate's email address, what should I do?

  You cannot change the email address of an account that has already logged in to Procertif for security and GDPR compliance reasons. The user can do this from their Procertif account in order to change their email address. We can also make this change ...

• Can I cancel a certificate or badge that has been issued ?

  Only the procertif support is authorized to delete a certificate issued in failure or success. As part of your tests or handling errors, send an email to support@procertif.com communicating: the name of your certification the email of the candidate ...