How to check the visibility of a candidate's safe ?
Depending on your settings, your candidates have the possibility to see their current and/or completed certificates but also to see scores, results of evaluation grids or to launch a session or evaluation.
As an administrator, you can access this view from your candidate's full profile and click on "Participant view"
Related Articles
I am a Partner of a certifier and wish to unregister a candidate
You have 2 possibilities : Contact the certifier so that he can unregister the candidate directly. Contact the certifer so that he can give you "the rights" to unregister a participant in Procertif.
I can't change a candidate's email address, what should I do?
You cannot change the email address of an account that has already logged in to Procertif for security and GDPR compliance reasons. The user can do this from their Procertif account in order to change their email address. We can also make this change ...
Support : Write an efficient ticket for better and faster resolution
To help us better and faster process your ticket, please provide the following information : Name of your organization Certification name/link Name/link of the relevant session Email of the person involved: Candidate/Tester Screenshot (full screen ...
Can I cancel a certificate or badge that has been issued ?
Only the procertif support is authorized to delete a certificate issued in failure or success. As part of your tests or handling errors, send an email to support@procertif.com communicating: the name of your certification the email of the candidate ...
Short and long skills on Procertif
What is a short skill ? Short skills correspond to a synthetic version of the skill. They are used in two main cases : Quick display on the verification/authentication page of a certificate (when a third party views a certificate. → Allows you to ...